AI Becoming Core Component of Financial Services
According to a 2019 study by Forrester about half of financial services and insurance firms around the world are already using AI; “We are ...
Automation in Call Centers Becomes a Key Tool for Banks and Fintechs
With the onset of Covid, banks and fintech companies have seen their call volumes go from thousands a day to hundreds of thousands a ...
How the FDIC and OCC View the Future of Digital Banking
Financial Health Network CEO Jennifer Tescher hosted a panel featuring Federal Deposit Insurance Corp. Chairman Jelena McWilliams and acting Comptroller of the Currency Brian ...
Lord Mayor of London Says the City is Ready to Lead the Post Pandemic Fintech Revolution
In an op-ed in City A.M. the Lord Mayor of London, William Russell, argues that the fintech revolution began in response to the ...
Upstart Making it Easier for Banks to Use AI Underwriting, Comments on COVID-19
Today Upstart announced a new offering called Credit Decision API; Upstart has already offered a white label solution for banks but the new ...
APAC Region Set for Dramatic Increase in New Financial Services and Platforms
A new report published by Backbase and IDC says the APAC region is set for a dramatic increase in adoption of new financial ...
Persona Intelligence Startup Deep Labs Secures $16mn
Persona based intelligence startup Deep Labs secured $16mn from Serendipity Capital, Gramercy Ventures and Gunnar Overstrom of Corsair Capital; the company analyzes transactions ...
Chatbot Providers Add COVID-19 Skill Amid Growing Demand
Chatbot providers Kasisto, Clinc and Finn AI have started to add coronavirus to their set of skills for banks to better assist their ...
Inside TD Ameritrade’s Shift to Work from Home
TD Ameritrade’s investment in their Halo Desktop a few years ago allowed the company to get ahead of the curve when the crisis ...
Banks Embrace Ethical AI
IBM laid out plans last month on new AI guidance to ensure it is done in an ethical way; according to American Banker ...