Are Autonomous Payments the Next Wave of Innovation?
Forrester has come out with new research pointing to autonomous payments as the next wave of innovation in the payments market; autonomous payments have already begun as those who use Uber don’t think of payments once their ride arrives; the three main tenants are that authentication becomes the payment through fingerprint or Face ID, transactions become invisible and rewards become orchestrated; according to the research building and participating in ecosystems are a key way to compete in the new payments landscape; Forrester tells TearSheet, “Define how and how well you engage the customer to stay relevant; and how you innovate on pace (or faster) to help shape a better ecosystem and better protect your interests.” Source.
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